An Introduction to Business Continuity
Company continuity organizing, encompassing disaster recovery, minimises the impact of the incident on an organisation by ensuring alternate processes are in place for key operational functions. Business continuity planning looks to preserve assets along with an organisation's capability to achieve its mission, retain acceptable levels of productivity, customer support, and consequently in which to stay business.
Can an organisation be not big enough for business continuity planning? Business continuity planning is not consigned to large organisations; any provider of your products or services, whether it is financial, manufacturing, distribution or sales, is evenly encountered with the results of a disaster. Are you currently prepared if something goes wrong?
Surely a company continuity plan is unnecessary if adequate insurance is in place?
Quite simply insurance does not buy back lost business, it only provides money. If this is not received immediately it might adversely affect income, subsequent profits and client goodwill. Studies suggest that typically only 60% of actual losses are covered. Could your organisation survive the loss? Disaster isn't going to just occur following an accidents on a grand scale. A small incident, over a short while, impacting a key process, could severely disrupt a company; for instance, an incident in the local area that requires evacuation of the premises for hours or even days. Computers still run, phones still work and infrastructure is unharmed but there is no access to any of it until the incident is resolved. Interruption threats originate from multiple sources; even more likely than others. Premises may be substantially flooded, destroying servers, or an organisation would be the victim of theft. A business continuity plan examines the probability of this happening and considers a response relative to the risk.
It is essential to determine which would be addressed first following an incident. Who would be contacted first? Would staff be notified? To get this done you should examine your organisation, its people, its critical processes and the way these are dependent upon considerations such as IT and infrastructure support, internal dependencies and suppliers.
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Incident containment and recovery solutions a variety of and varied. If a flood for example, prevented access to your premises, could client service levels continue uninterrupted? The danger of this happening would be greatly increased by your staff logging into sites from home until full recovery is achieved. Without plans such as this in place how may you convey a level of operational confidence to your clients?
Presently there a wide range of factors and aspects of business continuity. It is important to be realistic and think sensibly about how your organisation would take care of a disruptive incident. Business continuity is about mitigating the impact of this incident by minimising financial losses and protecting your organisation's reputation.
The solutions are not only quick fixes but long-term considerations. You possibly can survive an accident, however, not necessarily very easy to get over the future impact.